Delete your account and data

This page will apply to all apps published by sunny site up GmbH on the App Store and Google Play.

Our first apps are currently in development and not yet available. The process described here will apply to every app with a user account once it is released.

Option 1: Delete your account in the app

Open the app and sign in.
Go to Settings → Account.
Tap Delete account and confirm.

Your account is deleted immediately. You do not need to contact us.

Option 2: Request deletion by email

If you no longer have the app installed or cannot sign in, send an email to hello@sunnysiteup.agency with the subject "Account deletion request". Please send it from the email address registered with your account and tell us the name of the app.

We confirm receipt, verify that the request comes from the account holder and complete the deletion within 30 days at the latest. You will receive a confirmation by email.

Which data is deleted

your account and profile data (e.g. email address, display name),
all content you created or uploaded in the app,
settings and usage data linked to your account.

Which data may be kept

Data we are legally required to keep (e.g. business records under German commercial and tax law, up to 10 years) is restricted from any other use and deleted when the retention period ends.
Backups are overwritten in the regular backup cycle.
Anonymous statistics that can no longer be linked to you.

Delete only some of your data

You can also ask us to delete specific data (for example uploaded content) without deleting your whole account. Send us an email describing which data you would like to have deleted.

Subscriptions: Deleting your account or the app does not cancel an active subscription. Please cancel it in your App Store or Google Play account settings – see Support.

More information on how we process your data: Privacy Policy.